Orientation & Training
SWEAP Connections offers a variety of training and workshops that employers and supervisors can request. Such workshops are led at the worksite or other venue that the employer arranges, and are completed in a group setting. Some examples of the training offered are described below.
Open to All Employees
Dealing with Transition in the Workplace
Transition has become more commonplace as business needs continually evolve and expand. Although change is healthy, too many changes or poorly managed change can become a source of anxiety for employees, leading to physical and mental ailments that have an impact on productivity. In this workshop, Southwest EAP briefly discusses the benefits that employees receive through the EAP program, and allows for questions and answers at the end of the seminar. The training content also includes, but is not limited to:
Stages of transition
Recognizing personal responses to change
Effective techniques to cope with transitions
Transforming loss into growth
Dealing with Difficult People
No matter where youre employed, you’re apt to come across people who are challenging to work alongside. This can cause a great deal of stress and eventually lead to employee turnover. This workshop focuses on why conflict doesn’t have to be a negative experience and how employees can adjust their own behaviors to better manage difficult relationships. Learn the steps to appropriate conflict resolution. Training content also includes, but is not limited to:
Ascertaining personal boundaries and recognizing how to enforce them
Learning how to shift own behaviors to deal with difficult people
Identifying options for how to react with difficult people
Gaining and practicing effective communication techniques
Coping with Work and Family Stress
Stress is a word that we’re all familiar with. While a certain level of stress can motivate us, too much can lead to mood disorders and physical illness. In this workshop, participants learn how to change what they can change and let go of the things out of their control. Additionally, training content includes, but is not limited to:
Relaxation techniques
Identifying patterns of response to stress and how they either help or hinder recovery
Strategies to balance work and home life
Basic steps for managing stress more effectively
Open to Supervisors
Teambuilding
As a supervisor, you may have a team of two or a team of 20. In either case, it becomes your responsibility to make this group of people gel so that maximum productivity is accomplished. A successful manager is a lot like a sports coach, tasked with inspiring everyone to do their best and ensuring that everyone on the team knows the game plan. This workshop helps you achieve this by covering:
The best and least expensive rewards to make sure things get done
How to give clear, concise directions
Examining groups versus teams concept
Explaining the functions of a team
How to keep employee motivation up during high-pressure, change and crisis
Recognizing and Managing Poor Performance
There will come a time in every supervisor’s career that reprimanding an employee becomes necessary. Many supervisors identify this as the most difficult aspect of the job, yet also one of the most important. This training covers the following
Identifying reasons why employees don’t do what they’re supposed to
Surefire ways to counter verbal attacks
Recognizing ways to eliminate poor behavior
How to effectively lead a meeting to discuss negative behavior
