Manager / Supervisor Information

We provide employees and their families with in-person, confidential, short-term counseling, assessment, resource and referral information focusing on a broad range of life and work issues.

We provide supervisors and managers with consultation on how to resolve difficult employee issues using approaches that benefit employees and the organization.

Supervisor Resources

SWEAP provides a wealth of resources to help managers and supervisors keep people productive. Below are some examples of the types of resources we provide our clients, if you would like to discuss our EAP services for your organization, please contact us.

Supervisor Orientation

Online Consultation

Web-based Training for Supervisors

Supervisor Handbook

EAP Brochures (English and Spanish)

Managing Troubled Employees

Performance Problem Checklist

How to Make a Formal Referral - Contact SWEAP

Formal Referral Form - Contact SWEAP

Additional EAP Services

Online Resources

We offer access to hundreds of articles, self assessments, online and video streaming programs, interactive tools, calculators and federal and state documents, online training and more. Log in for online resources

Critical Incident Stress Debriefing

Considerations might be the death of an individual, a serious accident or a reduction in force. Just as no two crises are alike, SWEAP has a number of different response options to meet these needs.

Training and Organizational Development

Our expertise in human dynamics is ideally suited to provide a full range of your company’s training and organizational development needs, from a simple training session to strategic planning for the company’s future. View The Training List

Conflict Resolution

Consultation to assist employees, supervisors, workgroup and departments in resolving conflicts that interfere with performance and communications. The EAP serves as an impartial third party to help people express their workplace concerns, resolve and manage conflict, and learn more productive ways of communicating.

Alcohol and Drug Outreach

We provide assessment, treatment and follow-up care to those who are identified through drug screening or self disclosure, as well as training for supervisors regarding workplace alcohol and chemical dependency policy and educational trainings for employees. This can include Substance Abuse Professional (SAP) services as described by DOT regulations (49CFR 40).

Workplace Violence and Harassment Prevention

Provide analysis and identification of areas of concern and potential liability. Consultation and customized employee training are provided.

"SWEAP Connections is always quick to go out to a branch if we have had an incident and do a debriefing with all of our associates. All we have to do is call them, and they'll be there. And they will do all the individual follow-up necessary. It's a real value to have our EAP local to our offices as we've grown."

- Simmons Bank

"SWEAP Connections has worked with us across many city departments in the 30 plus years we have worked with them. Trauma in the workplace can be so difficult, and they are always available to have someone come out to our facilities and to work with our folks. We rarely come up with an issue that they can't find a resource to help with. They're a wealth of knowledge. If they don't know a solution, they'll do their best to find one."

- City of Little Rock

"We have looked at moving our EAP in-house several times, but we have never done it. SWEAP Connections is just too much of a partner and resource to move away from."

- Baptist Health

Manager / Supervisor Information

Supervisor Resources