Supporting First Responders
SWEAP Offers Specialized Services Supporting First Responders
SWEAP Connections is hosting an online conversation (Via Zoom) to help First Responder organizations partner better with their EAP.
These online conversations will be held once per quarter. Our upcoming times will be announced soon.
As your Employee Assistance Program (EAP) provider, SWEAP delivers counseling, coaching, crisis response, and training to help you, your team, and your whole organization stay productive even while dealing with life's challenges.
Best Practices for How Departments Can Partner with their EAPs
- Designating a “point person” to work with the EAP to coordinate response
- Annual re-orientation to the EAP program and how to access services
- Ensuring that counselors and coaches are available with specific first responder competency
- Implementing consistent Supervisor training on using the EAP to support officers
- Utilizing SWEAP’s certified crisis response team
- Delivering pro-active training in stress management and psychological resilience
Additionally, SWEAP also offers upon request:
Peer-to-Peer team support
Customized training programs
Yearly wellness checks with follow-up
Online First Responder peer support groups
Customized coaching
Please contact us via this site or call (501) 663-1797 to get started.
"SWEAP Connections is always quick to go out to a branch if we have had an incident and do a debriefing with all of our associates. All we have to do is call them, and they'll be there. And they will do all the individual follow-up necessary. It's a real value to have our EAP local to our offices as we've grown."
- Simmons Bank
"We have looked at moving our EAP in-house several times, but we have never done it. SWEAP Connections is just too much of a partner and resource to move away from."
- Baptist Health
"SWEAP Connections has worked with us across many city departments in the 30 plus years we have worked with them. Trauma in the workplace can be so difficult, and they are always available to have someone come out to our facilities and to work with our folks. We rarely come up with an issue that they can't find a resource to help with. They're a wealth of knowledge. If they don't know a solution, they'll do their best to find one."
- City of Little Rock